Privacy Policy
Your privacy matters to us. This policy explains how AppleGreen Energy Solutions collects, uses, and protects your information in compliance with Kenya's Data Protection Act (2019).
1. Information We Collect
We may collect personal details such as your name, phone number, email address, and physical address when you request a consultation, contact us, or subscribe to our services. We may also gather technical information like IP addresses, device type, and browsing behavior for analytics and service improvement.
2. How We Use Your Information
We use the information we collect to provide solar energy solutions, process service requests, deliver project updates, and improve our products. With your consent, we may also send promotional offers. We never sell or rent your personal data.
3. Cookies and Tracking
Our website may use cookies and tracking technologies to personalize your experience and analyze performance. You can manage or disable cookies in your browser at any time. We comply with Kenya's data regulations and international cookie standards.
4. Third-Party Services
We may use trusted third-party services like Google Analytics to understand user behavior and improve our website. These services only process data in compliance with applicable international data protection standards.
5. Data Security
AppleGreen Energy employs strict security measures including encryption, firewalls, and regular monitoring to safeguard your personal information. While no system is completely secure, we follow industry best practices.
6. Your Rights Under Kenyan Law
Under Kenya's Data Protection Act (2019), you may:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data (subject to legal requirements)
- Object to the processing of your personal data
- Lodge complaints with the Data Protection Commissioner
Contact us at enquiry@apgreenergy.com to exercise your rights.
7. Policy Updates
This Privacy Policy was last updated on August 24, 2025. We may update it from time to time, and changes will be reflected on this page with an updated effective date.
8. Contact Our Data Protection Officer
For privacy concerns or to exercise your rights, contact our Data Protection Officer at munge@apgreenergy.com. We aim to respond to all inquiries within 7 business days.